HELP & USEFUL INFO

This is the place to be if you have any questions about lead times, delivery or returns. If there is anything I haven't covered please use the contact form to share your thoughts and I will get back to you asap!

 

Amazing responsive service from Plant Based Paintings! Great suggestions and help. And her prints are bright and beautiful in quality. Shipped well, well packed. Would purchase again!
- Anon, 5 star verified Trustpilot review

POSTAGE

UK

always free

Worldwide 

Cards £2

Prints & Originals £7.50

 

A basket spend of over £49 will qualify for free international delivery

RETURNS

I gladly accept returns, exchanges and cancellations

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

Request a cancellation within: 3 hours of purchase

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

LEAD TIMES

Cards are posted by me from home within 24 hours, 1st class.

Originals are posted out by me from home within 3 days, 1st class tracked. 

Prints are ordered same day, these are professionally printed using Giclee methods and shipped from the printer. Expect delivery to take 7-10 days in the UK and 10-14 days overseas.

ECO

Orders shipped by me are plastic free where possible using minimal packaging.

Prints are sent from the printer direct to you. They are carbon neutral and each sale over £3 plants a tree in the Amazon.

 

Find out more about planting trees here...

THE ART SHED

I am currently saving towards converting my brick outhouse into an art studio. If you would like to support my goal you can check out my Kofi account for details. Thank you for everyone who has donated so far. You all rock!

SUBSCRIBE

10%
off

Subscribers get entered into a monthly print giveaway and 10% off everything! Sounds good? 

use the form below for all of the following and I will get back to you within 24 hours

your questions answered | media & press enquiries | wholesale enquiries | collaborations | commissions

Contact kat

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looking for my direct email instead? get in touch at plantbasedpaintings@gmail.com